Caring For Individuals and Relationships

Our Staff

Experienced and Compassionate

Meet the Team

Our therapists at Lake Norman Family Therapy, PLLC have many years of experience helping families. Whether you are struggling with your marriage or parenting, are concerned about the behavior of your child or teen, are suffering through anxiety or depression, or are striving for a better quality of life, we can help.

Nichole Finger


Nichole established Lake Norman Family Therapy in 2005. She graduated from University of Maryland Baltimore with a Master of Social Work in 1997. Nichole works with clients of all ages, but has a special love for children and adolescents. She uses a variety of therapeutic approaches to fit the needs of her clients, including cognitive behavioral therapy, somatic interventions, and EMDR (Eye Movement Desensitization and Reprocessing).  She also has advanced training and experience in treating eating disorders.

“Nichole is one of those rare individuals who not only can understand a family’s problems, but who can find a way for that family to address those problems using their own skills and within the boundaries of their own talents. We would not be the same without her guidance!”

Nicole Sales


Nicole joined Lake Norman Family Therapy in early 2020. She holds a Master of Arts in Clinical Mental Health Counseling with a concentration in Play Therapy from the University of North Carolina in Charlotte. Nicole works with children ages 3 and up, adolescents, teens, and adult women.  Her areas of specialty include anxiety, depression, life transitions such as grief and divorce, and childhood issues including trauma and behavioral concerns. She has a special focus on children and families. Nicole is trained in Trauma-Focused Cognitive Behavioral Therapy, and is pursuing her Registered Play Therapist certification.

“Working with Nicole has been one of the best things I could do for myself. Talking through, and about, my problems has helped me understand and accept myself. She has helped me see light through some dark times. I am so thankful for her.”

Carrie has been with Lake Norman Family Therapy since its inception. She has extensive experience in metal health billing. Carrie will assist you in verifying your mental health insurance coverage and can answer any billing questions you may have. She is also able to assist with general inquiries, community resources, and referrals.

Lillian Outlaw


Lillian joined Lake Norman Family Therapy in 2022. She holds a Master of Social Work Degree from Fordham University. Lillian utilizes multiple evidence-based approaches, including Dialectical Behavioral Therapy, Cognitive Behavioral Therapy, Trauma Informed Care including TF-CBT and TREM.  She has also completed training at the International School of Ministry.  Lillian has over a decade of experience working with individuals and families from various socio-economic, cultural, and educational backgrounds.  Her areas of interest include trauma, relationships, parenting, mood disorders, personality disorders, anxiety, and addiction.

“Lillian helped me learn about what mental health is and how it affects everyday life. In return, I have become more self aware. Over the years, I have worked through the healing process and now I am helping others do the same. I’m most grateful for what she taught me about mindful parenting; I wouldn’t be the mom I am today if it wasn’t for her.”

Heather Hayes


Heather joined Lake Norman Family Therapy in late 2020. She graduated from Liberty University in 2016 with a Master’s Degree in Professional Counseling. Heather is qualified to work with all ages but especially enjoys working with adults and couples. Areas of specialty include anxiety, depression, grief and loss, and relationship and communication skills building for individuals across the life span. Heather is also a Triple P (Positive Parenting Program) certified provider. It is her passion to foster hope, healing, and positive change in her clients through cognitive behavioral therapy as well as a variety of eclectic approaches catering to the individual with an overall holistic philosophy in treatment.

“Heather has provided our family with so much peace and clarity during difficult times and in navigating everyday life. She has guided and supported me in becoming a better parent and wife and has without a doubt helped to bring our family closer together and improve our mental health.”

Hannah Sturgill


Hannah joined Lake Norman Family Therapy in 2021.  She holds a Master of Arts of Clinical Mental Health Counseling from Liberty University.  Hannah has experience working with clients of various ages and backgrounds.  Her areas of interest and specialty include trauma, anxiety, depression, behavioral concerns, life transitions, and mood disorders.  She has additional training in EMDR (Eye Movement Desensitization Reprocessing) and treating easting disorders.  Hannah uses Person-Centered Therapy approach and believes in the importance of educating clients, while offering support and optimism throughout the process.


“Coming into our first session, I was super nervous because I had never opened up to a stranger before, as far as my trauma goes. Hannah was super friendly, and professional. I told my mom afterwards how impressed I was with how easy she made it a judgement free environment, where I was comfortable just being myself, and as vulnerable as I needed to be. I couldn’t be more grateful for the tools I will carry with me for years to come. I was able to not just listen to her advice, but eventually understood how the advice/tools could benefit more than just one aspect of my life. Thank you, Hannah!”

Angela Huggins


Angela joined Lake Norman Family Therapy in late 2021. She graduated from Rutgers University-Camden in 1994 with a Master of Social Work. For almost 30 years Angela has provided counseling services in a variety of settings including outpatient therapy and community non-profit agencies. She has 16 years of experience in the field of adoption. She has experience working with older teens, men, women, and senior adults. Her areas of specialty include anxiety, depression, trauma, and grief/loss. Angela is trained in EMDR (Eye Movement Desensitization Reprocessing) and in clinical anxiety treatment, an evidence based technique to help with alleviating the effects of trauma.  She is a Prepare/Enrich facilitator (premarital and marriage assessment tool). Angela desires to walk alongside others to see the mind-body-spirit connection restored through an integrative and unique blending of evidenced-based interventions.


“Angela became a trusted advisor and sounding board for our family as we faced new challenges. She offered us a safe space to voice fears and uncertainties, and then helped us move forward in productive ways with a perfect mix of understanding, wisdom, and love.”

Carrie Harrison

Office manager

Carrie has been with Lake Norman Family Therapy since it’s inception.  She has almost two decades of experience in mental health billing.  Carrie will assist you in verifying and understanding your mental health insurance coverage and can answer any billing questions you may have.  She is also available to assist with general inquiries, community resources, and referrals.  


“Carrie has been a pleasure to work with. She is professional, highly responsive, and compassionate. She take the utmost care in handling delicate and personal information. Carrie has been an invaluable resource for me, and I am so thankful!"